Contact: +1 (888) 605-1350
Choose from 539 suites set across three distinct ambiances: Zen Grand, Ambassador, and Grand Class. Family-friendly stays unfold in Zen Grand and Ambassador, while Grand Class offers an adults-preferred setting with restaurants and a pool reserved for guests 12 and older. Enjoy complimentary Wi-Fi in guest rooms, wheelchair-accessible grounds, and connecting suites in select ambiances, available for an additional cost and subject to availability.
The Nature View Suite with Pool Zen Experience at Grand Velas Riviera Maya is a 1,184 sq. ft. retreat designed for guests who want generous …
The Nature View Suite Zen Experience at Grand Velas Riviera Maya is a spacious 1184 sq. ft. retreat designed for guests who want a calmer …
The Ambassador Pool Suite Ocean View at Grand Velas Riviera Maya gives you 1,270 sq. ft. of indoor-outdoor space designed around the ocean view. Step …
The Ambassador Suite Ocean View at Grand Velas Riviera Maya gives you 1270 sq. ft. of indoor-outdoor space with an Ocean View from your deck …
The Grand Class Pool Suite Ocean Front at Grand Velas Riviera Maya is a 1,377 sq. ft. retreat designed around uninterrupted ocean-front views. Step onto …
The Zen Grand Two Bedroom Family Suite Nature View at Grand Velas Riviera Maya is a 2368 sq. ft. retreat designed for families and groups …
The Ambassador Two Bedrooms Family Suite Ocean View at Grand Velas Riviera Maya is a spacious 2540 sq. ft. retreat designed for families and groups …
Questions? Contact Us!
Grand Velas Riviera Maya features 539 guest suites spread across three distinct ambiances: the family-friendly Zen Grand and Ambassador sections, and the adults-preferred Grand Class section. Each ambiance offers its own style of accommodations, dining and pool areas, allowing guests to choose the setting that best fits their vacation.
Grand Velas Riviera Maya offers a total of 539 suites divided among its Zen Grand, Ambassador and Grand Class ambiances, giving travelers a range of accommodation styles within one all-inclusive resort.
Check-in at Grand Velas Riviera Maya begins at 3:00 PM, and check-out is at 12:00 PM (noon). Guests who wish to keep enjoying the resort’s all-inclusive amenities beyond checkout can do so for an additional fee for that day, and early check-in may also be arranged for a fee, subject to availability.
Yes, connecting suites are available in the Zen Grand and Ambassador ambiances at Grand Velas Riviera Maya, which are the resort’s family-friendly sections. Availability is not guaranteed and connecting suites carry an additional cost, so early booking is recommended.
Grand Velas Riviera Maya caters to all ages and welcomes families throughout the Zen Grand and Ambassador ambiances. The resort also has an adults-preferred Grand Class ambiance, where the suites, restaurants and pool are reserved for guests age 12 and older, giving travelers of every kind a suitable place to stay.
Cribs are available free of charge at Grand Velas Riviera Maya, subject to availability, and the resort’s Baby Concierge service can help arrange items such as bottles, sterilizers, high chairs and strollers upon request. Please note that no extra or rollaway beds are available at the property.
Yes, Grand Velas Riviera Maya offers wheelchair accessibility throughout its grounds, including Braille or raised signage, a wheelchair-accessible concierge desk, and a wheelchair-accessible on-site restaurant. Guests with specific accessibility needs are encouraged to contact the resort directly ahead of arrival to arrange accommodations.
Yes, Grand Velas Riviera Maya provides complimentary WiFi throughout its guest suites as well as in the resort’s public areas, so guests can stay connected during their stay.
No, pets are not allowed at Grand Velas Riviera Maya, including within any of the resort’s guest suites.
Guests checking into their suite at Grand Velas Riviera Maya must present a valid photo ID or passport along with a credit card at check-in to complete registration.
